Federal Road Safety Commission Recruits Resident Representatives. The Resident Representative functions as the information channel escalating unresolved needs of the client (FRSC IPC officers and applicants) to the Account Representatives/ Customer Support Unit and give feedback to the clients Job Title: Resident Representative (Federal Road Safety Corp) Job Description: Job Location: FRSC Information Processing Centers (Nationwide) Reports to: Account Manager Closing Date: 31/05/2011 Key responsibilities: The Resident Representative's responsibilities include, but are not limited to: • Training of FRSC IPC staff • Providing Level 1 Support dealing with enquiries from FRS IPC officers and external customers (applicants) • The Resident Representative functions as the information channel escalating unresolved needs of the client (FRSC IPC officers and applicants) to the Account Representatives/ Customer Support Unit and give feedback to the clients • Managing the resources (such as systems, internet etc) in their IPC jurisdiction • Providing weekly report to the Account Manager • Prevent and eliminate fraudulent activities during application for driver's license as requested by the FRSC authorities Method of Application Please and forward CV's to opiserchia@swglobal.com Search for high paid jobs here |