Adexen Recruitment Agency is currently recruiting for the position of a Graduate Customer Service/ Front Desk Executive. Our client is an independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide
Adexen Recruitment Agency is mandated by one of the independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide to recruit a customer service/ front desk executive.
Job Title: Customer Service/Front Desk Executive
Job Reference No.: 765
Industry: Oil & Gas
Location: Lagos, Nigeria
Function: HRM
Job Descriptions
- Welcome visitors to the office; proactively handle admin tasks according to guidelines, ensure reception and office entrance is kept tidy.
- Provide customers with a brief explanation of the products and services the company offers.
- Have a good working knowledge of current and upcoming events in the organisation
- Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.
- Screening calls as requested and routes them to the proper recipient, taking and relaying messages as needed.
- Oversees the distribution of incoming and outgoing mail.
- Maintain security by becoming familiar with surroundings
- Read and become familiar with administrative procedures and resources contained in the companys' handbook
- Ensure adequate stock of office supplies and consumables process and deliver mail to the right people.
- Ensure subscription of daily newspapers and process invoices
- Provide administrative support to team and any other duties as assigned
Requirements
- A relevant tertiary qualification in Social Sciences or any related discipline
- 1- 3 years experience in a similar role
- Fluent in English Language (written and spoken)
- Excellent customer service skills
- Excellent communication and people skills
- Proficiency in Microsoft office
- Good presentation and negotiation skills
- A well-organized individual, who is meticulous and able to plan and prioritize activities
- Ability to perform well under pressure would be suited for this role
- Ability to work as an integral part of a team
Remuneration
Attractive package
Application Closing Date
Not Stated.
Method of Application
Interested and qualified candidates should:
